Job Description
Title: Remote Research Interviewer (Call Center Rep)
Location: SeaTac Washington US
Remote Research Interviewer (Call Center Representative)
Training at SeaTac then Remote
$16.50/hr with increase after seniority
Shift: Monday through Saturday, varied schedule; 30 to 40 hours per week
hours varied 9:00am-8:00pm can chose a shift that works for you!
Temp-to-hire
Education: High School or equivalent
Full Time, Temporary
Entry Level
Job Summary:
Kelly is looking for remote Research Interviewers (Call Center Representative) to join a premier company in SeaTac. As a Research Interviewer, you will play a crucial role in conducting phone interviews and collecting valuable data from survey respondents. This is a temp-to-hire opportunity for strong performers, and we offer both full-time and part-time positions. Join our dynamic team and contribute to meaningful research projects!
Job Specifications:
– Job Type: Temporary (temp-to-hire)
– Pay Rate: $16.50 per hour to start; Payrate increases over time for strong performers
– Shift: Monday through Saturday, varied schedule; 30 to 40 hours per week from 9:00am -8:00pm (can chose hours that work for you!)
Roles and Responsibilities:
– Conduct phone interviews with survey respondents following provided call scripts
– Collect and accurately record data during interviews using computer systems
– Provide excellent customer service and establish rapport with a diverse range of personalities
– Multi-task efficiently and effectively to meet interview quotas
– Follow through on commitments and deadlines with reliability and resourcefulness
– Maintain a flexible schedule to accommodate varying work hours (9 am to 8 pm, Monday through Saturday)
– Type accurately at a minimum speed of 30 words per minute
– Read and pronounce complex call scripts in English with clarity and precision
Qualifications & Skills:
– Confident and pleasant phone demeanor
– Strong customer service orientation
– Ability to multi-task and work efficiently
– Reliable and resourceful
– Flexible schedule availability
– Typing speed of 30+ words per minute
– Proficient in reading and accurately pronouncing complex call scripts in English
– Able to pass a thorough federal security background check