Make a real impact by helping individuals secure the disability benefits they deserve.
About Advocacy Solutions
At Advocacy Solutions, we assist individuals seeking Social Security disability and veterans disability benefits. Our mission is to guide clients through the claims process with patience, professionalism, and care. We are proud to support both our clients and our team with strong values, growth opportunities, and a collaborative culture.
Schedule
- Full-time, Monday–Friday, 9:00 a.m. to 6:00 p.m. EST (one-hour lunch)
- Fully remote (must be based in the U.S. in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX, or WV)
Responsibilities
- Answer inbound calls on an auto dialer from potential clients
- Patiently explain representation documents and guide clients through the electronic signing process via text/email
- Document calls and ensure proper logging in the phone system
- Persuade clients to complete representation forms to move their claims forward
- Maintain accuracy, professionalism, and efficiency while handling high call volume (hundreds of calls daily)
- Perform additional related duties as assigned
Requirements
- Bilingual: fluent in English and Spanish (required)
- High school diploma or equivalent; at least 2 years of sales experience
- Persuasive phone presence and professional, friendly demeanor
- Tech-savvy, with the ability to explain e-sign processes to less tech-savvy clients
- Ability to stay patient, calm, and solution-oriented under pressure
- Strong problem-solving skills and independence in daily work
- Proficiency in Microsoft Office and general computer skills
- Must meet work-from-home requirements: quiet space, desk/chair, and reliable high-speed wired internet (minimum 100 Mbps download / 20 Mbps upload; Wi-Fi not acceptable)
Compensation & Benefits
- Base pay: $15/hour
- Monthly bonus opportunities (eligible after 2 full months of employment)
- Health, dental, and vision insurance
- Company-paid life and disability insurance
- 401(k) plan with employer match
- Paid time off after 90 days + 10 paid company holidays
- Supportive, mission-driven team culture
This is a great role for someone with strong sales or call-center experience who wants to help people navigate important disability benefits processes while working from home.
Happy Hunting,
~Two Chicks…