About the Role
Title: Sales Development Representative
Location: Plano, TX United States; Dallas, TX area
Job Description:
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
- Active Network, a division of Global Payments, is seeking a motivated Sales Development Representative to join our team in the Dallas area. As a Sales Development Representative, you will be responsible for generating and qualifying leads to support our sales team. You will play a crucial role in the sales process by identifying potential customers, initiating contact, and nurturing relationships to create opportunities for our sales team.
This is a remote role based in the Dallas area.
Summary of This Role
SDRs often engage with potential customers through cold outreach, email campaigns, and other marketing efforts to identify prospects who have a genuine interest in the product or service. They play a crucial role in the sales pipeline by ensuring that the sales team is focused on high-quality leads, which can lead to increased conversion rates and revenue for the organization.
What Part Will You Play?
- Proactively reach out to prospects via telephone to identify key decision-makers
- Qualify leads and guide them through the sales pipeline with precision and expertise
- Conduct thorough needs analysis and account qualification at all prospect levels
- Identify opportunities for upselling and cross-selling to existing clients to enhance client relationships
- Manage client relationships and expectations throughout the sales cycle to ensure customer satisfaction
What Are We Looking For in This Role?
- Previous experience in sales or customer service preferred
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in CRM software and Microsoft Office suite
- Bachelor’s degree in Business Administration or related field preferred
What Are Our Desired Skills and Capabilities?
- Skills/Knowledge: Demonstrates a comprehensive understanding of the role and consistently applies knowledge and skills to complete a wide range of tasks effectively.
- Job Complexity: Handles assignments that range from routine to moderately difficult, requiring sound judgment in resolving issues or making recommendations.
- Supervision: Works with minimal supervision in daily tasks and receives general instructions on newly introduced assignments.
- Industry Knowledge: Possesses expert knowledge of the merchant payment industry, staying abreast of trends and developments.
- Decision Making: Exhibits advanced problem-solving abilities, making decisions quickly and effectively to resolve issues.
- Communication: A skilled and attentive listener, adept at establishing and maintaining long-lasting customer relationships through effective communication.