Job Description
Sales Specialist
Remote USA
Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura’s category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that’s successfully grown startups into multi-billion dollar organizations.
Come build with us!
About the role:
Are you someone who is looking to get your foot in the tech sales space? Do you enjoy communicating with people and helping them solve problems? This may be the opportunity for you. Because of this rapid growth Aura is expanding its sales team. This is a work-from-home, remote position. We’re looking for some hungry, ambitious candidates who want to make a difference. This team will take inbound sales enrollment calls, retention calls, and talk with our current customers on how we can further protect them. This role is a great opportunity to make a difference and kick off your tech sales career! This position is 40 hours a week. The shifts will be Monday through Friday, 8am – 5pm MST.
Day to Day:
- Master evangelizing Aura’s story and mission to create a safer internet for individuals and families
- Full comprehension of Aura’s product catalog and how they protect our customers
- Take inbound customer cancellation calls and retain them as an Aura customer
- Make daily outbound calls to existing Aura customers with failed subscription payments
- Consult with customers on best practices to better protect their online identity and digital assets
- Take inbound sales calls generated by our marketing team and partners, and align those prospective customers with the Aura plan that best meets their needs
- Achieve or exceed monthly quotas by enrolling new customers prospects into Aura
- Collaborate with team members to better improve sales processes
What you bring to the table:
- 1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics
- You love talking to people and are naturally engaging
- You have a high level of integrity and work ethic
- You’re naturally competitive and thrive within a fast-paced environment
- You’re self-motivated and know how to push yourself to achieve goals
- You’re a team player and know how to win within a team environment
- You have working knowledge of internal CRMs and Salesforce