Job Description
Sales Support Representative – Remote
Plano, Texas, United States
At Health IQ, our vision is to ensure that the 1.5B seniors live their golden years better than the previous generations. We believe in rewarding the health conscious through savings, literacy, and educational tools.
We are a diverse and innovative group of individuals who thrive on big data and proven results. Our approach has enabled us to grow from roughly 200 to 900+ employees over the last year and we expect continued growth and opportunities.
If you believe that being health conscious can improve lives and want to make a tangible difference through your work, then you’ll love what we’re doing at Health IQ – apply and join the team!
We are seeking a Sales Support Representative to join our growing team! The job details include:
- SDR agents are often the first contact with our clients
- Outbound dialing to our senior clients and transferring to licensed Medicare sales agents
- Asking and recording pre-qualifying questions
- Use sales and communication skills to engage and educate clients
- Building rapport through authentic conversations
- Using our proprietary tools to record information and assist clients in improving their coverage
- Following our sales scripts and best practices
- Maintaining compliance standards
- Consistently achieving Call, transfer, sale and talk time targets
- Learning and then applying sales / communication techniques and basic Medicare knowledge from the training we will provide
A qualified candidate must possess:
- Experience in a high-volume outbound call center
- Proven ability to handle high volumes of calls
- Customer oriented attitude
- Basic computer skills
- Organizational skills with the ability to multitask and prioritize projects
- Excellent written and verbal communication
- A strong sense of urgency with the passion to help seniors in protecting their health and finances
- A competitive drive to succeed; you enjoy being a part of a team and value being one of the best on your team
- A career driven professional with the ability to thrive in a fast-paced environment.
- Sales experience a plus
- Medicare experience a plus
- To make the world a healthier place, we started in our backyard. We created a health-conscious environment that allows each of our employees to reach their personal health goals. Below are a few of the employee-led programs that make working at Health IQ truly unique.
- Career Growth
- As a rapidly growing company, new opportunities for growth and development continue to become available. We believe in promoting from within, and look to reward high performing employees with new opportunities.
- Celebration
- We believe the key is to celebrate those who have improved their health rather than cajole those who haven’t. We look for employees who take this positive and optimistic view in their work lives.
- Service to Seniors
- Our whole mission and vision is to serve seniors to improve their health. We want employees who believe true happiness comes from being in service to others. We call these employees Health Heroes.
- Personal Responsibility
- We believe that only you can make the decision to improve your own health and no one else can do this for you. We look for employees that tend to do the same.
- Excellent benefits
- Competitive rates for our employees’ costs toward medical, dental and vision insurance. We offer a 401K, and pay 100% of your life insurance benefit option! We also offer various Flexible Spending Account (FSA) benefits to meet you and/or your families needs. Only full-time employees are eligible for benefits.
- Join a Remote-first Culture
Our flexible, totally remote environment allows us to hire top talent throughout the U.S. The world has changed, and we’ve learned that being in an office is no longer the best way for our employees and our company to thrive.