Help people nationwide live healthier and longer lives. American Specialty Health is hiring seasonal customer service professionals to support its high-volume Fitness Program call center.
About American Specialty Health
American Specialty Health (ASH) empowers individuals to live healthier lives by providing accessible, innovative health and wellness programs. We partner with health plans and employers to deliver fitness and preventive services that make a real difference.
Schedule
- Seasonal, part-time and full-time opportunities available
- Fully remote (US-based only)
- $15/hour starting pay (seasonal and temporary)
- Full-time regular employees may earn up to $16/hour in the first year, plus bonus eligibility after 90 days, 6, 12, and 24 months
What You’ll Do
- Answer inbound calls from members, fitness clubs, and health plans in a timely, professional manner
- Provide accurate, friendly support for ASH Fitness Programs
- Follow company policies and procedures to assist with member questions, payments, and documentation
- Log call details and escalate complex issues as needed
- Support internal teams and respond to interdepartmental requests
- Participate in team meetings and contribute to department goals
- Maintain call quality, response time, and service standards
What You Need
- High school diploma or GED required
- 1 year of customer service experience required
- Previous inbound call center or healthcare experience preferred
- Basic Microsoft Office skills
- Stable internet connection (minimum 50 Mbps upload/download speed) for video training and remote work
Core Competencies
- Positive and respectful communication
- Excellent listening and interpersonal skills
- Strong multitasking and time management
- Ability to maintain accuracy and productivity in a fast-paced environment
- Analytical thinking and problem-solving
- High level of confidentiality
Benefits (for full-time regular employees)
- Employee Assistance Program (EAP)
- Corporate discounts
- Learning & development platform
- Certification and education assistance
- Internal mobility and referral bonuses
- Pet insurance and flexible remote environment
Deliver exceptional service that helps members access the tools they need to thrive.
Be the friendly, knowledgeable voice that supports health and wellness.
Happy Hunting,
~Two Chicks…