About the Role
Title: Senior Solutions Engineer
Location: Sydney, Australia
Job Description:
At HubSpot, we empower thousands of businesses around the world to grow better. If you’re passionate about solving technical challenges, eager to learn, and enjoy collaborating with a global team, this role could be the perfect next step for your career.
We are looking for a Senior Solutions Engineer to join our Australian Solutions Engineering team. Our Australian office is based in Sydney, but we’re equally happy for you to join our team as a remote employee. For more information, check out: Hybrid at HubSpot
What You’ll Do:
As a Senior Solutions Engineer, you’ll work closely with Account Executives and other Solutions Engineers to help drive the technical side of our pre-sales activities. You’ll assist in developing and presenting technical solutions, understanding customer requirements, and delivering value through HubSpot’s products and capabilities.
Key responsibilities include:
- Collaborate with Sales Teams: Partner with Account Executives to understand customer needs and develop technical strategies to meet those needs.
- Lead Technical Pre-Sales Engagements: Drive conversations around integration, data migration, and custom technical solutions.
- Customer Advocacy: Act as a voice for the customer, helping gather and relay feedback to product teams to ensure future product development aligns with customer needs.
- Mentor and Coach Sales Teams: Guide and train Account Executives on HubSpot’s capabilities, helping them create value-oriented solutions for prospects.
- Global Collaboration: Work closely with SEs across the globe on initiatives that improve team processes and customer outcomes.
Who You Are
You have experience in a customer-facing technical role and are looking to develop your career. You’re passionate about technology, problem-solving, and working as part of a team to deliver impactful solutions.
The ideal candidate will:
- Have 3+ years of experience in a customer-facing technical role (Solutions Engineering, Sales Engineering, Technical Consulting).
- Be a storyteller: You can convey technical concepts in a way that resonates with both technical and non-technical stakeholders.
- Focus on customer needs: You understand business challenges and craft solutions that drive measurable value.
- Exhibit problem-solving skills: You can break down complex challenges and translate them into actionable solutions.
- Thrive in collaboration: You work well with cross-functional teams and contribute to a supportive, growth-oriented environment.
- Experience with API integrations, data migrations, or technical architecture is a plus. Familiarity with HubSpot or similar CRM platforms will help you hit the ground running.