About the Role
Title: Service Operations Representative – Eastern U.S.
Location: Remote – United States
Type: Full Time
Workplace: remote
Job Description:
Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced, tech environment. We are looking for passionate, driven, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company’s growth and shape its operational strategies.
This position is a work-from-home position, and you must work in the Eastern Time Zone. This position may require morning hours and occasional weekends.
What you will do:
- Facilitate deliveries from booking to successful drop-off, and everything in between
- Provide best-in-class support for our customers
- Communicate with pickup and drop-off contacts to ensure deliveries complete successfully and smoothly
- Coordinate, recruit, and train Curri drivers
- Provide operational feedback and identify pain points for the team to optimize logistics
What you need to have:
- Fun personality, positive attitude, eagerness to learn
- Excellent written and verbal communication skills
- Top-notch customer service skills
- Proficient in G-Suite (Google Docs, Google Sheets)
What’s in it for you?
- You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
- Work in a remote environment with a flexible schedule. We don’t micromanage and want to help you do great work.
- There is no work/life there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don’t expect you to be always engaged with work.
- We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.