This is a high-volume, performance-paid subrogation role focused on collecting from insurance carriers for vehicle accident claims. If you’re strong on the phone, can negotiate without getting rattled, and you like being paid for results, this one has real upside.
About National Service Bureau (NSB)
National Service Bureau is an insurance subrogation and accounts receivable management agency that’s grown into a national player over decades. They emphasize ethical recovery, compliance, and a “People First” culture built on accountability and follow-through.
Schedule
• Fully remote (US)
• Full time
• Monday–Friday
• No nights or weekends
• Reports to the OIC Collections Manager
• Note: the application asks “Can you commute to Bothell?” so confirm whether they require proximity to Bothell, WA despite “remote” labeling
What You’ll Do
• Collect from insurance carriers for vehicle accident claims via phone and email
• Make 75+ outbound calls per day
• Use industry tools like E-Subro Hub, Arbitration Forum, SAFER Web, CUBS, and NextGen
• Negotiate to recover the highest balances and maximize fees for clients
• Hit target metrics, including a minimum monthly fee goal ($60,000/month)
• Keep clean account notes and documentation for fast internal coordination
• Coordinate with teammates on shared accounts and next steps
• Follow company policies and procedures consistently
What You Need
• 4+ years of collections and/or subrogation experience
• Ability to meet OIC subrogation target metrics and work in a quota-driven environment
• Strong negotiation skills and confidence leading tough conversations
• High professionalism, attention to detail, and strong time management
• Strong computer and typing skills
• Motivated, positive, and consistent (this job rewards steady output)
Benefits
• Guaranteed hourly + uncapped commission (OTE $65,000–$110,000)
• Pay structure: $20/hr or 12% commission on fee to agency, whichever is higher
• PTO
• 401(k) with employer match
• Medical, dental, vision with employer contributions
• Company-provided EAP
• Advancement opportunities
• Performance-based incentives
If you’ve got legit subrogation reps and you can live on 75+ calls a day without burning out, the comp model can get very real, very fast.
Happy Hunting,
~Two Chicks…