About the Role
Title: Supervisor Hospital Services
Location: Richmond, Virginia United States
Work Type: Remote
Time Type: Full time
Job Type: Employee
Job ID: 38894
Job Description:
Career Area: Operations
Work Location: Richmond, VA, Virginia-Work From Home
54,000(+Based on Experience), Daylight Shift and Great Benefits Minimal Weekends.
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:
Under direction, oversees all activities of the On-Site Service Technicians. Manages the time schedules and collection efficiency of the On-Site Service Technicians.
Key Job Activities:
- Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to sup-port services needed.
- Provides site supervision of On-Site Service Technicians at multiple locations.
- Coordinates delivery and pick-up with MAE, outside vendors, and others as required. Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned.
- Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues.
- Travels between customer facilities providing on-site placement and collection of waste containers for various Stericycle programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested. May oversee outside vendor services as well.
- Perform other duties and responsibilities, as assigned.
- This position requires complying with all state, local, customer, and Stericycle immunization requirements, which includes full vaccination against COVID-19. Stericycle is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
- Work within a hospital setting required. As potential expo-sure to infectious materials and/or patients is a risk, use of company-provided personal protective equipment is required.
- Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.
Experience:
- Education equivalent to a High School Diploma or the equivalent in related work experience, including less than three years of supervisory experience, preferably in a Health Care setting.
- Demonstrates strong communication skills and tact in providing superior service in a variety of settings and situations.
- Demonstrates knowledge of policies, practices, trends, and information affecting collection systems business.
- Demonstrates proficiency in using Handheld Electronic Technology.
- Must possess a valid driver’s license.