Provide administrative and customer support for veterinary-focused insurance programs, ensuring smooth processing, accurate documentation, and exceptional service across sales regions.
About One80 Intermediaries
One80 Intermediaries is a leading insurance wholesaler and program manager with 55+ offices across the U.S. and Canada. We offer specialty placement services and binding authority across property & casualty, life, travel/accident and health, affinity, and warranty programs. Ranked the 14th largest broker in the U.S. in 2024 and certified a Great Place to Work® in 2024 and 2025, One80 continues to grow rapidly across niche and national markets.
Schedule
- Full-time
- Remote (U.S.)
- Anticipated start date: March 2026
- Pay range: $15.48 – $20.63 per hour
Responsibilities
- Support assigned sales representatives by processing renewal applications, quote acceptances, binder requests, and certificate requests
- Maintain accurate account documentation in CRM systems
- Submit insurance applications, quote acceptances, and binding requests to appropriate internal teams
- Contact customers regarding billing questions, change orders, certificate requests, and mid-term service check-ins
- Provide backup phone support when sales team members are unavailable
- Assist the PIS AVMA Retention Team with mailings, reports, follow-up communication, and rush binder processing
- Create and update customer records in the CRM
- Route quoting/binding materials and communications to internal stakeholders
- Meet production quotas and uphold quality standards
Requirements
- Associate’s degree preferred
- 1+ years of customer service experience in business insurance lines preferred
- Experience with Siebel or other CRM systems a plus
- Strong interpersonal and communication skills
- Ability to work independently and maintain strong accuracy and organization
- Property & Casualty insurance license desired
Benefits
- Competitive hourly compensation
- Remote work flexibility
- Career growth within a nationally recognized insurance wholesaler
- Collaborative, supportive team environment
Support a fast-growing insurance operation while helping veterinary professionals nationwide.
Happy Hunting,
~Two Chicks…