Grow your tech support career while working from home with a company that loves creativity, fun, and problem-solving. SupportNinja empowers fast-growing companies and offers a culture built on innovation and growth.
About SupportNinja
SupportNinja helps businesses scale by combining skilled talent with cutting-edge tools and a people-first approach. Founded in 2015, the company focuses on high-quality support, fun work culture, and global opportunity.
Schedule
- Full-time remote role
- Work across multiple channels (phone, chat, email)
- Fast-paced support environment
What You’ll Do
- Provide basic technical support and troubleshoot customer issues
- Communicate tech solutions clearly to non-technical users
- Manage tickets, escalate complex issues, and follow up with customers
- Document cases in CRM systems
- Meet performance targets and support team collaboration
- Stay updated with product and software training
What You Need
- Previous tech support experience (or equivalent)
- Strong written and verbal communication skills
- Solid computer and software proficiency
- Bonus: call center experience, SaaS background, CRM knowledge
Benefits
- Competitive pay
- Medical, dental, vision insurance
- Paid time off + birthday leave
- Skills training and career growth programs
- Employee referral incentives
Kick off a tech support career that delivers growth, fun, and flexibility.
Happy Hunting,
~Two Chicks…