Join Copart, the global leader in online vehicle auctions, and help connect sellers to over 750,000 buyers worldwide. This is a great opportunity to build your career in a fast-paced environment while ensuring vehicle title processes are accurate, compliant, and customer-focused.
About Copart
With more than 200 facilities across the globe and operations in over 190 countries, Copart is a technology-driven leader in vehicle auctions and remarketing. We are powered by innovation, teamwork, and diversity, committed to delivering unmatched service for both vehicle sellers and buyers.
Schedule
- Full-time, Remote
- Occasional overtime as needed
What You’ll Do
- Assist insurance companies with title procurement and paperwork
- Answer calls, provide claim updates, and route inquiries appropriately
- Create and send Total Loss Packets per state guidelines
- Contact lien holders to secure payoff information, Letters of Guarantee, and copies of titles
- Communicate with vehicle owners/insureds regarding required documents
- Follow up with owners and lien holders to complete outstanding items
- Review and approve mail for compliance with state guidelines
- Launch “Okay to Pay” approvals to insurers after final review
- Work shared inbox tasks in line with company timelines and policies
- Maintain compliance with internal cycle times and auditable standards
What You Need
- High school diploma (associate or bachelor’s preferred)
- 1+ year of office or customer service experience
- Strong communication skills (written and verbal)
- Proficiency with Microsoft Office and basic office equipment
- Knowledge of DMV and lien holder processes preferred
- Ability to identify and analyze title documents per company/state guidelines
- Problem-solving skills and ability to multi-task in a fast-paced environment
- 10-key proficiency and basic math skills
- Strong organizational and prioritization abilities
- Valid driver’s license
Benefits
- Pay: $18.00 – $20.29 per hour
- Medical, dental, and vision coverage
- 401(k) with company match
- Employee Stock Purchase Plan (ESPP)
- Life and AD&D insurance
- Employee Assistance Program (EAP)
- Paid time off (10 vacation days annually)
- 7 paid company holidays
- Additional employee discounts and perks
Step into a career where you’ll make an impact in every interaction—helping Copart deliver reliable, efficient service to partners and customers worldwide.
Happy Hunting,
~Two Chicks…