About the Role
Travel Advisor, Travel Contact Center
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locations
Works from Home (Job Posting)
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
35036
Why work for AAA Club Alliance?
- Work from home.
- Computer equipment provided.
- 6 Paid Company Holidays plus 2 floating Holidays
- Paid virtual training.
- Company- wide Career mobility opportunities
- 3+ weeks of Paid Time Off in addition to paid Holidays
In addition, we also offer:
- Competitive hourly rate $17.00 – $22.50 depending upon salary zone and experience plus monthly commissions.
- 401(k) plan with company match up to 7%.
- FREE AAA Premier Membership
- Medical, Dental, Vision and Prescription coverage
- FREE Life Insurance
- Auto repair, travel, and merchandise discount
- Tuition reimbursement plus so much more!
AAA Travel Advisors support Member/non-Member sales and service on multiple levels through multiple communication channels related to full-service domestic and international travel products.
In addition, AAA Travel Advisors also:
- Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and international travel-related products. with a concentration on Diamond Elite and Preferred vendor products.
- Operates and is familiar with all ACA travel systems and applicable travel partner booking sites.
- Complies with all ARC regulations and Club policies and procedures in the collection and handling of assets.
- Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines.
- Participates as a user in testing of new systems/procedures. Mentor other Travel Contact Center Associates.
Do you have what it takes to be a AAA Travel Advisor:
- This is a work from home position, candidates must live within our territory (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia)
- Minimum of a High School Diploma
- A graduate of an accredited travel school (Preferred)
- Minimum of Eighteen (18) months experience as a full-service Leisure Travel Agent
- Experience with domestic and international travel.
- Must be able to work one weekend day each week (shorter hours) – steady schedule. Choice of schedules.
- Extensive knowledge of worldwide geography.