Job Description
Title: Travel Agent (In-Store Sales)
Location: USA-
At AAA, we encourage our team members to grow in their careers by helping to identify their passions and strengths. In addition to hands-on experience, we offer extensive training and professional development every step of the way, including paid familiarization (FAM) Study trips.
What we can offer you:
+ Convenient Store Hours: Monday – Friday, 8AM to 6PM, and Saturday, 8AM to 3PM (37.5 hour work week, no Sundays)
+ Competive pay starting at $18.00/hour, along with monthly performance-based incentives for achieving established production tiers
+ Comprehensive health benefits package
+ Over 3 weeks of paid time off accrued during the first year
+ Paid time off to volunteer
+ Tuition reimbursement and professional designation programs
+ 401(K) plan with company match
+ Complimentary AAA Premier level membership
The primary duties of a Travel Agent are:
+ Sell international and domestic travel packages including cruises, land packages, air travel, car and hotel
+ Educate our clients on preferred travel products and services offered by the Agency
+ Successfully meet or exceed goals through relationship development with our members as well as growing your client base through new business referrals
+ Cross-sell relevant products to enhance the travel experience such as the AAA Travel Advantage Visa Credit Card
+ Prepare and process relevant travel documents and invoices in an organized and efficient manner.
+ Comply with and remain educated on current Airline Reporting Corporation (ARC) regulations and AAA Club Alliance policies and procedures
Minimum Qualifications:
+ A high school diploma or equivalent (a graduate of an accredited travel school preferred)
+ Minimum of 2 years sales experience required; Travel Industry and/or personal travel experience preferred
+ Excellent communication and customer service skills
+ Proficient computer skills including the ability to multitask in several websites and programs
+ Knowledge of Geography and current world events