About the Role
Title: Virtual Call Center Agent – Alabama (Remote)
Location: Birmingham AL US
Category: Customer Service
Job Description:
*Applicants must reside in ID, NV, UT, NM, TX, OK, KS, IA, WI, IN, KY, TN, MS, AL, GA, NC, SC or PA to qualify
Join Dynata’s Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely!
We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.
No sales or collections involved!
Come Join Our Team
- Base wage of$10-11/hourdependent on location. (Visit dynata.com/application for specific wage information per state)
- Flexible part-time schedules within company operating hours
- Work remote from the comfort of your home
- We will train the right candidate
- Positive attitude and willingness to learn.
Job Requirements
- Must be 18 years or older
- Ability to read and speak clearly
- Ability to handle difficult calls in a professional manner
- Must be available to work within the hours of 4PM-11PM CST Monday Friday and 10AM-6PM CST Saturday Sunday
- Must be able to work 1 weekend shift (either a Saturday or Sunday)eachweek
- Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
- Typing speed of 30 wpm while maintaining accuracy is preferred
- Ability to sit and type for majority of shift
- Ability to provide own equipment (laptop, headset, webcam etc.)
- Have a dedicated, quiet working space that is free of distractions to conduct business