About the Role
Title: Wellness Coordinator – Remote in OH, AZ, IN, MO, MS, KY, RI, or HI
Location: Plymouth MN US
Job Description:
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Wellness Coordinators function in a non-clinical capacity responsible for providing care coordination or administrative support to members with behavioral health and substance abuse needs. Wellness Coordinators will be a primary care navigator by locating and engage members, screening for and identifying gaps in care, addressing SDOH needs and developing individual care plans to overcome barriers to access to care. Wellness Coordinators will also provide administrative support to the Behavioral Health Case Management department through assigning referrals, providing chart summaries and verification of member demographics.
If you live in OH, AZ, IN, MO, MS, KY, RI, or HI, you’ll enjoy the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
- Wellness Coordinators work in an inbound member queue
- Documentation in multiple electronic documentation systems
- Coordinate information to clinical team partners
- Provide behavioral health benefit education
- Contact members to screen for and identity gaps in care
- Provide network referrals and appropriate community resources to help the member engage with mental health and substance use treatment
- Administrative support