About the Role
Workforce Planner
Location: Miami United States
Job Description:
The Shipboard Workforce Planner aligns the business plans with the workforce onboard. Create and analyze forecasts and other key performance indicators. Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc. The planner handles all inquiries in a timely manner, updates the system to maintain accuracy as needed and provides future assignments to returning crew members.
Essential Functions:
- Develop and drive workforce planning efforts that are aligned with long-term staffing objectives in support of business plan and operational needs.
- Create and execute plans to optimize and/or improve scheduling efficiencies to meet business operations onboard. Understanding of supply chain and forecasting principles to determine future staffing needs and impact.
- Provide strategic recommendations to decision-makers in operations and HR on staffing needs and crew movement.
- Maintain crew personnel system with crew arrival confirmations; respond promptly to requests from team members, shipboard crew and Department Head inquiries.
- Prepares ad hoc reports and analysis as requested by department head.
- Identifies course of action or makes recommendations relating to staffing deviations based on observations (Crew requests, Schedule Adjustments, Skill changes).
- Other duties as assigned.
Qualifications:
- Bachelor’s degree required
- Minimum 1 year forecasting or scheduling experience
- 2-3 years of Workforce Planning experience preferred
Knowledge, Skills, and Abilities:
- Microsoft Office and PC proficiency (intermediate to advanced level with Excel)
- Ability to think logically and creatively.
- Good interpersonal and organizational skills, detail oriented, responsible and reliable.
- Able to work independently as well as part of a team.
- Good planning and analytical skills. Excellent written and verbal communication skills, flexibility, team orientation, ability and willingness to learn, great customer service.
- Knowledge of crew management system and scheduling optimization system preferred.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Less than 25% travel
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC