🧾 About the Role
TruBridge is hiring remote Customer Service Representatives to support patients on behalf of our healthcare clients through our Early Out Services program. You’ll join a collaborative, mission-driven contact center team helping patients resolve medical billing questions and access payment support—all from the comfort of your home.
✅ Position Highlights
• Full-Time, Remote (U.S. based)
• Competitive compensation + robust benefits
• 401(k), paid parental leave, and short-term disability coverage
• Generous PTO + 10 paid holidays annually
• Paid training and opportunities for career growth
📋 What You’ll Own
• Handle inbound and outbound calls related to medical billing
• Assist patients with payment plans, financial assistance, and general account inquiries
• Meet call center production and quality standards
• Protect patient confidentiality and maintain compliance
• Document all interactions and process paperwork as needed
• Schedule follow-up calls and collaborate with internal teams
• Maintain a high level of professionalism and empathy in every call
🎯 Must-Have Traits
• Excellent verbal and written communication skills
• Strong multitasking, time management, and organizational ability
• High school diploma or equivalent required
• Customer service experience preferred—especially in healthcare or contact center settings
• Detail-oriented and able to work both independently and as part of a team
💻 Remote Requirements
• Reliable internet and quiet home office environment
• Comfortable using multiple systems and learning new technologies
• Availability during standard business hours with flexibility as needed
💡 Why It’s a Win for Remote Job Seekers
• Fully remote with true work/life balance
• Meaningful work supporting healthcare access
• Clear path for development and role expansion
• Join a company making real impact in patient-provider connections
✍️ Call to Action
Ready to support patients while building a rewarding remote career? Join TruBridge and help us clear the way for care—one call at a time.
Happy Hunting,
~ 2 Chicks