🧾 About the Role
Dane Street, LLC is hiring a remote Customer Service Representative to support its Independent Medical Exam (IME) operations. In this detail-driven role, you’ll manage the intake and scheduling of new cases, liaise with physicians and clients, and help ensure timely case delivery. If you thrive in a fast-paced environment where accuracy and communication matter, this is your opportunity to contribute to a national leader in medical claims review.
✅ Position Highlights
• Competitive pay
• Full-time, remote (U.S. based)
• Comprehensive medical, dental, vision, and disability coverage
• PTO, 401k with match, Apple equipment, and media stipend
📋 What You’ll Own
• Intake and verify new case details; enter data into internal systems (AccessDS)
• Assign and schedule cases with appropriate physicians based on guidelines and availability
• Ensure no conflict of interest on case assignments
• Track and manage case deadlines and deliverables
• Communicate with clients to gather or clarify referral information
• Prepare required documentation and keep clients updated
• Support other special projects as needed
🎯 Must-Have Traits
• Associate’s Degree preferred
• Experience in healthcare or insurance environments is a plus
• Strong communication, organization, and critical thinking skills
• Tech-savvy with accurate typing and data entry abilities
• Ability to multitask, meet deadlines, and work independently
💻 Remote Requirements
• Reliable high-speed internet connection (uninterrupted service required)
• Quiet, professional home workspace
• Familiarity with cloud-based tools and CRM systems is a bonus
💡 Why It’s a Win for Remote Job Seekers
• Join an Inc. 500 company with a high-performance, mission-driven culture
• Make an impact by supporting over 200,000 insurance claims annually
• Enjoy a strong benefits package, including free life/disability coverage and unique perks like pet insurance
• Work with Apple equipment in a fully remote setup backed by a supportive team
✍️ Call to Action
If you’re ready to join a growing, respected healthcare services company that values precision, communication, and collaboration, Dane Street is where your next chapter begins. Apply today and help drive better outcomes in the medical claims process.