🧾 About the Role
TaskUs is hiring Technical Support Representatives to join our remote team—exclusively for residents of Texas. In this full-time role, you’ll be the first line of support for customers across a variety of fast-growing tech industries. If you’re passionate about problem-solving, love tech, and are ready to deliver ridiculously good customer experiences, this is your moment.
✅ Position Highlights
• Full-time
• 100% remote (Texas residents only)
• Paid training
• Competitive salary
• Full benefits: medical, dental, vision, 401(k)
• Paid time off
• Mental wellness support & internal mobility opportunities
📋 What You’ll Own
• Provide technical support via phone, chat, or email
• Troubleshoot software, app, and device-related issues
• Research and resolve technical concerns efficiently
• Perform root cause analysis and create customer support tickets
• Document all customer interactions accurately
• Contribute to the Knowledge Base with helpful documentation
🎯 Must-Have Traits
• Must reside in Texas
• 2+ years of technical or product support experience
• Excellent communication and writing skills
• Tech-savvy with curiosity about how things work
• Strong problem-solving and analytical thinking
• Comfortable working with Microsoft Office and navigating systems
• Detail-oriented, empathetic, and customer-obsessed
💻 Remote Requirements
• High-speed internet
• Quiet and secure home workspace
• Must pass background and system requirements
• Ability to work full-time hours from a Texas location
💡 Why It’s a Win for Remote Job Seekers
• Join a global leader known for its People First culture
• Career mobility with roles across tech, gaming, FinTech, and more
• Support cutting-edge brands while working from home
• Be part of a company that values inclusion, wellness, and growth
✍️ Call to Action
If you’re ready to bring your technical support skills to a company that puts people first, apply now to join TaskUs as a Technical Support Representative. Come help us change the way the world works—one call at a time.
Happy Hunting,
~ 2 Chicks