Help transform healthcare by guiding members to affordable, high-quality care while working fully remote.
About Garner Health
Garner Health is reshaping the healthcare economy with a revolutionary approach to evaluating doctor performance and reducing costs for families and businesses. Recognized as one of USA Today’s Top Workplaces 2025, Garner has doubled revenue annually for five years and continues rapid growth, all while cultivating a culture built on trust, teamwork, and career development.
Schedule
- Fully remote, 4-month contract role
- Shifts between 8 AM–10 PM ET (schedule finalized after training)
- 2-week paid training provided
What You’ll Do
- Provide member support via phone, chat, and email
- Educate members on healthcare benefits and how to maximize their Garner plan
- Help members find the highest-quality care at the lowest cost
- De-escalate sensitive conversations with professionalism and empathy
- Collaborate with other teams to resolve issues and share feedback
- Stay current on procedures while maintaining HIPAA and data security compliance
What You Need
- 2+ years of call center or customer service experience
- Bilingual fluency in English and Spanish
- Healthcare experience preferred
- Strong verbal and written communication skills
- Detail-oriented, proactive, and adaptable in a fast-changing environment
- Experience with customer service platforms (Zendesk preferred)
- Passion for Garner’s mission to improve healthcare access and affordability
Benefits
- $22.50/hour base pay
- Paid time off granted in December for all contract associates
- Opportunity to grow with a fast-scaling, mission-driven company
- Work remotely with schedule flexibility
Join Garner Health’s mission-driven team and make a direct impact on how people access quality healthcare.
Happy Hunting,
~Two Chicks…