Deliver exceptional support in the dental field by guiding patients, managing appointments, and ensuring a smooth customer experience.
About CrewBloom
CrewBloom connects global talent with leading companies, offering remote-first opportunities that empower professionals to grow and thrive. Our fun, inclusive, and innovative culture ensures that your contributions directly impact both clients and customers.
Schedule
- Full-time, remote role
- Flexible location with a dedicated home office required
- Collaborative environment supporting dental professionals and clients
What You’ll Do
- Engage with customers in a friendly, professional manner to answer inquiries and concerns
- Provide accurate information about dental services, procedures, and insurance
- Schedule and manage patient appointments with efficiency
- Assist clients in verifying insurance coverage and coordinating payment processes
- Resolve issues quickly to ensure customer satisfaction
- Maintain detailed and accurate customer records in the database
- Document interactions, feedback, and resolutions for future improvement
- Collaborate with dental professionals and admin staff to ensure seamless service delivery
What You Need
- Previous customer service experience, preferably in a dental setting
- Knowledge of dental procedures, terminology, and insurance processes
- Strong interpersonal and communication skills
- Excellent problem-solving abilities and attention to detail
- Proficiency with customer service software and office applications
Minimum Tech & Workspace Requirements
- Internet: Primary (15 Mbps+), backup (10 Mbps+) with outage coverage
- Device: Laptop/desktop (Intel i5 8th gen+/i3 10th gen+/Ryzen 5+, 8GB RAM min)
- Backup device meeting same standards
- Webcam, noise-canceling headset, and smartphone for communication
- Quiet, dedicated home office
Benefits
- Fun, inclusive, and growth-focused work culture
- Daily opportunities to innovate and make an impact
- Limitless career development potential
- Fast-paced, engaging environment with rewarding challenges
- Flexibility to work from anywhere
- Strong work-life balance with no commutes
Make every patient interaction count—turn support into smiles.
Happy Hunting,
~Two Chicks…