Start your career with Allegiance and make a difference helping people navigate their health benefits—no experience required, full training provided.
About Allegiance Benefit Plan Management
Allegiance is a growing health benefits management company known for exceptional customer service and a team-oriented culture. Since 1986, we’ve been helping plan participants, providers, and clients manage self-funded and partially self-funded health plans. We value growth, inclusivity, and creating career opportunities where every team member can thrive.
Schedule
- Full-time, remote position (priority given to Pacific, Mountain, and Central time zones)
- Monday–Friday schedule with evenings, weekends, and major holidays off
- Comprehensive training provided (including ICSA customer service certification)
What You’ll Do
- Answer calls from plan participants, providers, and client contacts regarding benefits and claims
- Provide accurate and professional information on health plans
- Document all calls and correspondence in internal systems
- Assist with claim payment research, misdirected claims, and provider records
- Interpret plan documents and amendments to support client inquiries
- Meet or exceed quality and productivity standards while maintaining confidentiality
What You Need
- High school diploma or GED required (college degree or medical terminology training preferred)
- Basic customer service and computer experience required
- Typing speed of 45 wpm net, strong communication and listening skills
- Ability to read and interpret health insurance documents and plan descriptions
- Professional attitude, problem-solving skills, and ability to adapt under pressure
Benefits
- $20/hour base pay
- Full benefits package including medical, dental, vision, life, and disability coverage
- Paid time off, personal days, and holidays
- 401(k) with matching contributions
- Paid parental leave and volunteer time off
- Employee assistance programs, training, and growth opportunities
Launch your career in healthcare with full training and room to grow.
Join a company that puts people first.
Happy Hunting,
~Two Chicks…