About the Role
Title: Sales Service Manager – HVAC Services
US-FL-Miami | US-FL-Jacksonville | US-FL-Orlando | US-FL-Tampa | US-GA-Marietta | US-TX-Dallas | US-NC-Charlotte | US-NC-Morrisville | US-TN-Nashville
Requisition #: 2024-45000
Category: Sales
Shift / Hours: Regular
Location: Marietta United States
Job Description:
Company Overview
Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).
Job Description
WHAT YOU WILL BE DOING
As a Sales Service Manager, you will develop new prospects and interact with existing customers to increase sales of HVAC products and services in large national accounts.
Responsibilities:
- Work with a few target existing or prospective national accounts.
- Assist customers in making product selections based on customers’ needs, product specifications, and applicable regulations.
- Negotiate prices and terms of sales and service agreements.
- Insure high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
- Work on account and territory business plans on an multi-year, annual, quarterly, and monthly basis.
- Ensure a smooth transition of account management to the appropriate Account Management parties after account relationships are properly established.
Qualifications
WHAT WE ARE LOOKING FOR
- Bachelor’s degree or an equivalent combination of education and experience.
- Financial and business acumen.
- Ability to participate in matrixed sales teams.
- Strong skills with relationship building, listening, persuading, negotiating and managing time.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales processes.
- Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Effective at written and verbal communication.
- Must be able to use Microsoft Office and Customer Relationship Management software.